Privacy Policy — Autumn Rooms
Last updated: 19 May 2026

At  Autumn Rooms (“we”, “our”, “us”), we are committed to protecting your privacy and handling personal information responsibly in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This Privacy Policy outlines how we collect, use and protect your information when you interact with our venue, website, events, bookings, mailing list or social media channels.

Information We Collect
We may collect:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Reservation and event information

  • Purchase history

  • Dietary information you voluntarily provide

  • Social media interactions

  • Website analytics and cookies

  • User-generated content you tag or share with us



How We Collect Information
We collect information when you:

  • Make a booking or enquiry

  • Purchase products or event tickets

  • Subscribe to our mailing list

  • Attend events or activations

  • Enter promotions or giveaways

  • Visit our website

  • Interact with us online or in person

We may also receive information via trusted third-party systems including booking platforms, payment processors, email marketing software and analytics providers.

Why We Collect Information
We use your information to:

  • Manage reservations and event attendance

  • Process transactions

  • Respond to enquiries

  • Send venue updates and marketing communications

  • Improve customer experience

  • Understand website and campaign performance

  • Facilitate promotions and community events

  • Meet legal obligations



Marketing Communications
Subscribers may receive emails regarding:

  • Events

  • Seasonal menus

  • Collaborations

  • Workshops

  • Promotions

  • Venue updates

You can unsubscribe at any time through the unsubscribe link in our emails.

Cookies and Analytics
Our website may use cookies and analytics technologies to improve functionality and understand user behaviour.
Third-party services may include Google Analytics and Meta Pixel.

Sharing Information
We may share information with trusted service providers including:

  • Payment providers

  • Booking and ticketing systems

  • Website hosting providers

  • Email marketing services

  • Analytics and advertising partners

  • Professional advisers

We do not sell personal information.

Security
We take reasonable precautions to protect personal information from misuse, loss or unauthorised access.

Access and Corrections
You may request access to or correction of your personal information by contacting us directly.

Changes to This Policy
This Privacy Policy may be updated periodically, with revised versions published on our website.

Contact
Autumn Rooms
Email: hello@autumnrooms.com.au
Website:  autumnrooms.com.au